Delete Your MARQ Account

MARQ Indore app · Last updated: 6 October 2026

This page explains how to delete your MARQ Indore account and the personal data linked to it. You can do this yourself in a few taps, or ask us to do it for you.

Option 1: Delete in the app

Open the MARQ app and sign in.
Go to Profile.
Scroll down and tap Delete account.
Confirm. Your account is deleted immediately.

Option 2: Delete on the website

Open your account page and sign in with your mobile number and one-time code (or your email and password).
Scroll to Delete account and choose Delete my account.
Confirm. Your account is deleted immediately.

Option 3: Ask us to delete it

If you cannot sign in, email taikunentertainmentindore@gmail.com with the subject Delete my MARQ account and the mobile number registered on your account. We may ask you to verify it is you. We complete the deletion within 30 days.

What is deleted

Your profile: name, mobile number, email, date of birth, anniversary, gender, city, address and music preferences.
Your sign-in details, including your password hash and any pending one-time codes.
Your My Photos data: reference photos, face templates and face matches (also removed from our face-matching service), photos you uploaded, and your tag on club photos.
Push-notification tokens and your notification history.
Your membership and offer records.

What is kept, and for how long

Booking, entry pass, bill and payment records are kept for the period required by Indian tax and accounting law (generally up to 8 years). They are no longer linked to your profile and are used only for accounting and legal purposes.
Basic security logs may be kept for a short period to prevent fraud and abuse.

Deletion cannot be undone. Any unused entry passes and MARQ Card balance are lost, so please use or claim them first.

Delete only some of your data

You can remove data without deleting your account:

Face data and reference photos: in the app, open Profile → My Photos and remove the person. Their reference photos and face templates are permanently deleted.
Marketing notifications: switch them off in Profile → Notifications.
Anything else: email us at the address above and tell us what to delete.